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Avg Response Time

< 2 hours

Resolution Rate

98%

Active Tickets

Knowledge Base

150+

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Mon–Fri, 8am to 5pm

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Frequently Asked Questions

Go to "My Products" and click "Add Product". Fill in the product details including title, description, price, category, and upload high-quality images. You can add up to 5 images per product. For Elite members, you can also upload product videos.

Free accounts can list up to 20 products. Core package allows more products with verified badge features. Prime and Elite packages offer higher limits and advanced visibility tools. You can upgrade your package anytime from the dashboard.

Pending products are reviewed by our team to ensure they meet our quality guidelines. Most products are approved and go live within 24-48 hours. You'll receive a notification once your product is approved.

Boost pushes your products to the top of search results and category listings. Paid tiers include monthly boost allocations with tier-specific cooldowns. Use boosts strategically for maximum visibility.

Navigate to "Promotions" in your business dashboard. Choose a promotion type, add a catchy title, select products, upload a banner image, and set the duration.

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